With nearly 20 years of specialized experience, April Serrano brings extensive expertise in both tax resolution and SBA matters to every case she handles. Her unique combination of credentials – backed by a Bachelor of Science in Accounting and Finance – enables her to provide comprehensive solutions for even the most complex tax and SBA challenges. When you're facing difficult tax situations, or SBA loan issues, April's proven negotiation skills and deep understanding of government processes can help you distinguish between uncertainty and resolution.

As President and Partner at Tax Problem Solver, April has established herself as a trusted advocate for individuals and businesses facing tax and SBA challenges. Her approach combines technical expertise with genuine concern for her client's well-being, ensuring that each case receives the attention and strategic planning it deserves. Whether handling complex tax negotiations or navigating SBA loan default situations, April's dedication to achieving optimal outcomes is evident in every case she manages.

Her comprehensive understanding of tax resolution and SBA matters makes her uniquely qualified to handle the full spectrum of financial challenges clients face. April's commitment to outstanding customer service, combined with her extensive credentials and negotiation experience, provides clients with the confident representation they need to work toward favorable resolutions of their tax and SBA issues.

As a third-generation Enrolled Agent, Rick Stout brings decades of personal experience and a rich family legacy of tax expertise to every case he handles. When facing complex tax challenges, having an advocate with Rick's depth of knowledge and court experience can be the difference between uncertainty and resolution. His unique combination of credentials – as an Enrolled Agent, Certified Tax Resolution Specialist, and U.S. Tax Court Practitioner – enables him to guide clients through every level of tax dispute resolution, from initial IRS negotiations to Tax Court representation.

With over two decades of dedicated tax practice, Rick is a formidable advocate for taxpayers facing serious tax challenges. His approach combines technical expertise with a deep understanding of tax disputes' practical and personal implications. Whether representing individuals or businesses, Rick leverages his extensive experience and prestigious credentials to develop strategic solutions that protect his client's interests while pursuing the most favorable outcomes.

With a passion for excellence in tax controversy, Rick has further distinguished himself by becoming one of the few practitioners admitted to practice before the United States Tax Court. This advanced credential, combined with his status as an Enrolled Agent and Certified Tax Resolution Specialist, allows him to offer clients comprehensive representation at every stage of tax dispute resolution – from initial IRS negotiations through final Tax Court proceedings.

As Director of Client Services, Randi Dunning serves as your dedicated point of contact throughout your journey with Tax Problem Solver. When facing tax challenges, having a responsive, detail-oriented professional managing your case can make all the difference. Randi ensures your sensitive documents are handled with the utmost care and confidentiality while coordinating seamlessly with our tax experts and government entities. Her expertise in managing IRS and SBA submissions means your paperwork is always accurate, complete, and submitted on time, helping to expedite resolutions and reduce your stress during challenging tax situations.

With her unwavering commitment to client service excellence and meticulous attention to detail, Randi plays a vital role in helping our clients navigate their tax challenges successfully. Her expertise in managing complex documentation and maintaining clear communication channels ensures that every client receives the support and guidance they need throughout their tax resolution process.

As a Client Support Specialist, Emmalee Wallace keeps your case running smoothly by managing all documentation and communication between you and our tax resolution team. She handles your paperwork, deadlines, and information with careful attention to detail, ensuring everything moves forward efficiently while you focus on what matters most – resolving your tax situation.

Emmalee's attention to detail and commitment to client service help make your tax resolution journey smoother and less stressful. From managing IRS correspondence to coordinating essential meetings, she ensures everything stays on track while you work with our tax professionals toward resolving your case.